FAQ
1. How much does shipping cost?
We are happy to announce that we offer FREE SHIPPING for all orders $40 or more (US only). Otherwise we keep shipping at the low price of $3.50 for all orders under $40.
Canada shipping charges start at $9.99
International shipping charges start at $14.99
2. What is your return/exchange policy?
If you are not 100% satisfied, we offer full product refunds and or exchanges within 14 days from receiving your order. Customers must pay return shipping for a refund or exchange.
All exchanges/returns should be mailed back to:Wake Slay Repeat
ATTN: Adriana
PO Box 640
Bellflower, CA 90707
3. How long will it take to receive my order?
Most orders are delivered 3 - 5 business days from purchase. We do our best to ship out all orders within 2 business days from order date. There are some things that are out of our hands. Sometimes USPS can have delays for various reasons, but for the most part they are very efficient with timely deliveries.
4. Do you have any black shirts?
Unfortunately we do not print any black shirts. We have various colors with extremely high quality materials that feel softer and more comfortable than any shirt you've ever had before. The reason why we do not print any black shirts is because we do all of our printing using DTG printers with water based ink that is not only eco-friendly, but much more comfortable than traditional screen printing (plastisol).
5. What is DTG printing?
DTG stands for Direct-To-Garment. All of our shirts are printed digitally using Direct-To-Garment printers. DTG is eco-friendly and the future of garment printing. The water based inks are applied to the textile directly and are absorbed by the fibers, creating a soft to the touch finish for extremely high comfortability. You could close your eyes and touch our shirts and you would not be able to tell where the print starts and stops.
6. Why don't you use traditional screen printing?
After working for one of the largest manufacturers of Direct-To-Garment printers in the world, it was clear that the quality of DTG printing was worth all the time and effort. Screen printing would be easier and a faster process, but the quality of DTG is unmatched. This is something we strongly believe in and we are conident you will agree with our philosophy.
7. What is the best way to contact you?
We are an internet based business so the best way to contact us would be via email at:
info@wakeslayrepeat.com
8. Do you offer wholesale pricing?
Yes we do! Please fill out this form. And Adriana will contact you to help you out.